Intellink's Extensive Range of Outsourcing Services

Check them out:

Business Process Outsourcing

Intelligent Workforce At Your Service

At times when your business is rapidly growing or undergoing a tactical change, outsourcing customer support could help to ensure responsive client service while working on development and transformation of your business. Outsourcing customer service at Intellink is a great way to secure positive user experience without excessive efforts on your side.

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Back-Office Support

While back-office operations are not customer facing, they are essential for most businesses to succeed. Plenty of companies today outsource back-office to third parties. Delegating to Intellink the work that feels wearisome but is critical to your business can give you more flexibility to meet business goals.

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Technical Support

Our Technical support teams provide 1st, 2nd and 3rd line support for various clients, tailored to their specific needs. We have the possibility to create multiple shifts, keeping teams online around the clock, recruit teams that are able provide support in multiple languages, and use the tools that you prefer. This may be CRM, Ticketing, Incident reporting platforms or others. The qualifications and requirements towards the candidates are guided by the client. From our side, we evaluate technical skills and personal traits of candidates to ensure that they are aligned with our client’s company values and culture.

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Talent acquisition

As an important BPO function at Intellink, we are able to support your business’s staffing needs. We perform searches for specialists at various industries, such as Farming, Pharmaceutical, IT, Retail, Logistics, Healthcare and many others. Sourcers, Recruiters, Coordinators, or Talent acquisition specialists are involved in the process. Each project is discussed individually and depends on the requirements that the client has towards the candidates.

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Let’s Launch our First Project Together!

After launching the projects, we are interested in obtaining your feedback to improve business processes, make our output more efficient and convenient for you.

Step 5: Project Launch, Feedback and Improvements

After defining our mutual goals and requirements, we will sign an agreement.

Step 4: Sign an Agreement

We will handle all HR, Hiring, Legal and Taxation requirements locally, you will just need to approve the new teammembers.

Step 3: Approve Candidate Requirements and Team

Via an online meeting, meet with one of our specialists and share you requirements towards the upcoming project. Also, find out more about our company’s unique capabilities and what we can do for you.

Step 2: Define Needs and Goals

Reach out to us via email, our online form, or phone.

Step 1: Let's Start

Speak With An Expert

Contact Us Today

Let's go!

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